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Designing Emotion-Aware UX: Leveraging Sentiment Analysis to Adapt Digital Experiences

Author(s) Sarah Zaheer
Country India
Abstract The integrating sentiment analysis and affective computing into UX design, highlighting how intelligent systems can adjust in real-time to emotional states of users. Using multimodal data like facial expressions, tone of voice, physiological signals, and interaction behavior, these systems dynamically adjust content, interface feedback, and engagement mechanisms to enhance personalization. The intersection of artificial intelligence, affective computing, and human-computer interaction holds great promise in the development of emotionally intelligent applications across different industries. Emotion detection in real-time has the potential to personalize experiences in customer service, health care, education platforms, and entertainment. This paper also explores the ethical issues, including privacy, data consent, and algorithmic bias, that accompany emotionally adaptive technologies. We introduce an emotion-aware design taxonomy, assess current AI models for affect recognition, and suggest design principles for emotion-sensitive UX interfaces. It explains how sentiment-based UI adjustments enhance satisfaction, minimize user frustration, and create emotional bonding. We also discuss how emotion-aware interfaces can assist vulnerable groups by detecting distress and providing the right support. While the advantages are numerous, we highlight the importance of transparency and ethical AI practices. The future of UX is emotionally adaptive systems that acknowledge and respect user emotions. By integrating emotion-awareness into fundamental UX frameworks, developers can attain greater engagement and more human technology experiences. This work aims to bridge cognitive science and design thinking for the next generation of responsive, ethical, and empathetic interfaces
Keywords Emotion-sensing computing, sentiment analysis, user experience design, affective computing, emotion recognition in real-time, adaptive interfaces, multimodal interaction, ethical AI, personalized content, emotional intelligence, user engagement, facial expression analysis, voice tone analysis, responsive systems, digital empathy.
Field Computer > Design
Published In Volume 4, Issue 8, August 2023
Published On 2023-08-10
Cite This Designing Emotion-Aware UX: Leveraging Sentiment Analysis to Adapt Digital Experiences - Sarah Zaheer - IJLRP Volume 4, Issue 8, August 2023. DOI 10.5281/zenodo.15259144
DOI https://doi.org/10.5281/zenodo.15259144
Short DOI https://doi.org/g9f82b
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